BT criticised by Court for failing customers
British Telecom faced heavy criticism by a London Judge today (25/04/2007) for failing its customers and not responding efficiently enough when it had power to do so. In a terse judgment, BT were ordered to pay costs to Capital Fortune Mortgage Advisers and the national telecoms provider were held to be in clear breach of contract. The battle began some 10 days ago when incompetent BT engineers mistakenly cut off the award winning www.capitalfortune.com' target='_blank'>Mortgage Brokers Internet connection at its London based service centre. The action caused the loss of thousands of pounds and left homeowners across the capital unable to complete their mortgages. There were fears that BTs actions could push the Company to the brink of bankruptcy threatening legal action and costs if the London mortgage brokers did not back down.